We make digital products, branding and experiences

Great question! For a project that only involves design, hiring a full-time senior designer costs over €100,000 annually, not including benefits, and the hiring process is also time-consuming.

If your project involves design, development, and strategy, expect the hiring cost to double or triple. Building a cohesive team that creatively and efficiently works together is challenging. Additionally, you may not always have consistent work to keep your team occupied, leading to paying for idle time.

With us, you’re getting Kretivo’s highly experienced and talented team, covering a wide spectrum of strategy, branding, graphics, design, and Shopify / Webflow development services, at the cost of one employee, all for a fixed monthly subscription rate that you can pause, resume, upgrade, downgrade and cancel anytime.

Yes, add as many requests as you like to your tasks queue, and we'll deliver them sequentially, allowing you to keep adding more. We’ll also help you prioritize your tasks for best results.

We provide end-to-end services that include strategy, branding, graphics, UXUI design, and Shopify / Webflow development. To learn more about all our services, visit our Services page.

Once we’ve identified the right plan together, we'll send you a Stripe payment link to activate your subscription. Payments are automatically collected at the beginning of each billing cycle, on a rolling monthly basis. If you wish to pause, cancel, upgrade or downgrade, just inform us before your current subscription month ends.

Absolutely! If you don't use all your hours for the month, no worries, we'll carry them over to the next month indefinitely. No resets, or extra costs, just seamless convenience!

However, please note that the bonus hours included in every package won't carry over to the next month. They are reset at the end of each month.

Our team is available and ready to assist you from Monday to Friday. We've got a handy estimate turnaround time chart for strategy, branding, graphics, UIXUI design, and Shopify / Webflow development tasks. Once your subscription starts, you can easily submit your tasks on your dedicated Notion dashboard, we’ll clarify each task if needed, we'll make sure to do so. We'll then share estimated turnaround times for each task individually.

Just a heads up, because of the technical nature of the deliverables, we might need 1-4 days to evaluate turnaround time estimates, especially for larger and more complex projects. But don't worry, we'll keep you informed every step of the way!

We track your monthly hours usage, if you're nearing your limit, we’ll let you know. We can either top up Extra Hours to your current subscription that we carry over to your next month of subscription, or you can upgrade your plan and get more benefits with extra bonus hours. Remember, you can upgrade, downgrade or pause as you see fit to your project’s needs.

We get it; you might not need full-month design work right now. If you have just one or two design requests, pausing your subscription is an option.

Billing cycles are based on a 31-day period. If you use the service for 21 days and then pause, the billing cycle stops. You'll have 10 days of service remaining for future use.

If you want to cancel you subscription, just inform us before your current subscription month ends.

We accept designs created on Figma, Adobe XD, and Sketch. However, we check if we can work with designs provided and based on that, we’ll let you know if we have any feedback.

Given the premium quality of our service and the value we put into each task, we don't offer refunds. However, if you are unhappy for any reason, we'll continue to revise the design until you're 100% satisfied.

With the Subscription model, you’ll get unlimited branding, Shopify & Webflow design and development tasks. No contract. Pause or cancel anytime.

If you’re a business with ongoing design and development requirements, you may find a subscription model more suitable.

A full-scope or end-to-end service is more tailored for enterprise-level clients looking for a strategic partnership that requires a deeper understanding of a complex project, and longer contractual commitment that guarantees specific outcomes. The full-scope is based on fixed rate.